July 16th, 2009

Three issues with Manage (Service Center Elite) by AllData caused me to eliminate them at the beginning of round three:

• Turns out they still don’t have the functionality that other systems have had for years,
• Too many customers are dissatisfied with the program and are leaving them right now, and 
• A massive shake up of personnel recently at the Alldata sales team indicates to me that they are still trying to get their bearings for their shop management software business.

I look forward to reassessing their program after they have had more experience.