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Autogence
www.lankar.com/
Products
Lankar Pro
Autogence Preliminary Vendor Evaluation Report
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Scores |
Comments |
| 1.1 Reasonable Support Pricing Policies |
3 |
This item is not evaluated in the preliminary vendor evaluation round. A default value was used. |
| 1.2 Speed of Support Responses |
2 |
Based on my communications with Autogence their support response seems to be slow. I'd like to get feedback from users before stating this score is given with a high degree of confidence. |
| 1.3 Self Help Communication Tools |
0 |
 Autogence's web site does not seem to have any self help communication tools. |
| Average of Section One Items |
1.67 |
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| 2.1 Built In Help |
3 |
The built in help of Lankar seems to be mostly up to date. |
| 3.1 Database Access |
3 |
This item is not evaluated in the preliminary vendor evaluation round. A default value was used. |
| 3.2 Code Escrow |
3 |
This item is not evaluated in the preliminary vendor evaluation round. A default value was used. |
| Average of Section Three Items |
3 |
This item is not evaluated in the preliminary vendor evaluation round. A default value was used. |
| 4. Rate of Development |
3 |
Rate of development of Lankar seems to be average. |
| 5. Advertising Claims |
5 |
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| 6. Customer Satisfaction |
3 |
Based on what I've heard customer satisfaction with Autogence seems to be average. I'd like to get more feedback from recent and current users before stating this score is given with a high degree of confidence. |
| Total Score |
18.67 |
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Indicates the item does not currently meet the standards. Certification cannot be given until all required items meet the standards.
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