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COSTAR Computer Systems
www.costar.ca/
Products
COSTAR Software
COSTAR Computer Systems Preliminary Vendor Evaluation Report
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Scores |
Comments |
| 1.1 Reasonable Support Pricing Policies |
3 |
This item is not evaluated in the preliminary vendor evaluation round. A default value was used. |
| 1.2 Speed of Support Responses |
2 |
 Based on my experiences communicating with COSTAR support and the company in general they appear to be slow to respond. I'd like to receive feedback from users before stating I have high confidence in this score. |
| 1.3 Self Help Communication Tools |
0 |
COSTAR's web site does not appear to have any self help communication tools. |
| Average of Section One Items |
1.67 |
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| 2.1 Built In Help |
3 |
COSTAR's built in help is average. |
| 3.1 Database Access |
3 |
This item is not evaluated in the preliminary vendor evaluation round. A default value was used. |
| 3.2 Code Escrow |
3 |
This item is not evaluated in the preliminary vendor evaluation round. A default value was used. |
| Average of Section Three Items |
3 |
This item is not evaluated in the preliminary vendor evaluation round. A default value was used. |
| 4. Rate of Development |
3 |
COSTAR Computer Systems has an average rate of development for their shop managment software. |
| 5. Advertising Claims |
0 |
Unacceptable advertising claims found on web site. |
| 6. Customer Satisfaction |
3 |
COSTAR Computer Systems customer satisfaction appears to be average. I'd like to receive more input from users before stating that this score is given with a high degree of confidence. |
| Total Score |
13.67 |
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Indicates the item does not currently meet the standards. Certification cannot be given until all required items meet the standards.
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