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Winworks Software
www.winworks.com/
Products
AutoShop
Winworks Software Preliminary Vendor Evaluation Report
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Scores |
Comments |
| 1.1 Reasonable Support Pricing Policies |
3 |
This item is not evaluated in the preliminary vendor evaluation round. A default value was used. |
| 1.2 Speed of Support Responses |
3 |
In communications with Winworks Software, they stated their goal is to provide support within two hours generally and virtually immediately in mission critical cases. |
| 1.3 Self Help Communication Tools |
4 |
Winworks Software offers an above average number of good self help communications tools. |
| Average of Section One Items |
3.33 |
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| 2.1 Built In Help |
5 |
Winworks Software's Auto Shop has generally up to date, complete built in help with many video built into the topics |
| 3.1 Database Access |
3 |
This item is not evaluated in the preliminary vendor evaluation round. A default value was used. |
| 3.2 Code Escrow |
3 |
This item is not evaluated in the preliminary vendor evaluation round. A default value was used. |
| Average of Section Three Items |
3 |
This item is not evaluated in the preliminary vendor evaluation round. A default value was used. |
| 4. Rate of Development |
2 |
Winworks Software does not seem to have completed that much development in recent years. |
| 5. Advertising Claims |
5 |
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| 6. Customer Satisfaction |
3 |
Winworks software seems to have an average mix of raving fans and dissatisfied users based on several users I have communicated with. |
| Total Score |
21.33 |
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 Indicates the item does not currently meet the standards. Certification cannot be given until all required items meet the standards.
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